Terms & Conditions

This agreement is effective upon acceptance to all new registered users.  

What's covered in the Terms & Conditions.

  • Introduction
  • About Lystabook
  • Using Lystabook
  • Policy Enforcement
  • Fees
  • Listing Conditions
  • Premature Listing Cancellations
  • Purchase Conditions
  • Referral Program Requirements
  • September Cash
  • Tutors
  • Content
  • Notice for Claims of Intellectual Property Violations & Copyright Infringement Pursuant to Section 512(c) of Title 17 of the United States Code
  • Holds
  • Authorization to Contact You; Recording Calls
  • Additional Terms - Shipping, Returns & Lystabook's Money Back Guarantee
  • Disclaimer of Warranties; Limitation of Liability
  • Release
  • Indemnity
  • Legal Disputes
  • General

This User Agreement, the User Privacy Notice, the Mobile Devices Terms, and all policies posted on our site set out the terms on which Lystabook offers you access to and use of our site, services, applications and tools (collectively "Services").  You can find an overview of our policies here.  All policies, the Mobile Devices Terms, and the User Privacy Notice are incorporated into this User Agreement.  You agree to comply with all of the above when accessing or using our Services.  

The organization you are contracting with is Lystabook LLC, P.O Box 452701 Westchester, CA 90045

Please be advised that this User Agreement contains provisions that govern how claims you and we have against each other are resolved (see Disclaimer of Warranties; Limitation of Liability and Legal Disputes provisions below).  It also an Agreement to Arbitrate, which will, with limited exception, require you to submit claims you have against us to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (see Legal Disputes, Section B (“Agreement to Arbitrate”).  Unless you opt out: (1) you will only be permitted to pursue claims against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis. 

Using Lystabook

In connection with using or accessing the Services you will not:

  • post, list or upload content or items in inappropriate categories or areas on our site;
  • breach or circumvent any laws, third-party rights or our systems, policies, or determinations of your account status;
  • use our Services if you are not able to form legally binding contracts (for example if you are not 18 years of age), or are temporarily or indefinitely suspended from using or site, services, applications or tools;
  • fail to pay for items purchased by you, unless you have a valid reason as set out in a Lystabook policy, for example, the seller has materially changed the item’s description after you bid, a clear typographical error is made, or you cannot contact the seller (see our Unpaid item policy);
  • fail to deliver items sold by you, unless you have a valid reason as set out in Lystabook’s policy, for example, the buyer fails to comply with the posted terms in you listing or you cannot contact the buyer;
  • manipulate the price, (for example you are not permitted to create multiple users in an effort to intentionally or unintentionally drive up the price of an item you have for sell), or interfere with any other user’s listing;
  • post false, inaccurate, misleading, defamatory, or libelous content;
  • take any action that may undermine the feedback or ratings system (see about our Feedback policies);
  • transfer your Lystabook account (including Feedback) and user ID to another party without our consent;
  • distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
  • distribute viruses of any kind, or any other technologies that may harm Lystabook, or the interests or property of users;
  • use any robot, spider, scraper, or other automated means to access our Services for any purpose;
  • bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;
  • export or re-export any Lystabook application or tool except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;
  • reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to Lystabook, or that comes from the Services and belongs to another Lystabook user or to a third party including works covered by any copyright, trademark, patent, or other intellectual property right, except with the prior express permission of Lystabook and/or any other party holding the right to license such use;
  • commercialize any Lystabook application or any information or software associated with such application;
  • harvest or otherwise collect information about users without their consent; or circumvent any technical measures we use to provide the Services;
  • list, distribute, advertise or promote any illegal drugs, (deemed illegal by any local, state or federal jurisdiction, list, distribute, advertise or promote any firearms ammunition, or any firearms designed to inflict great bodily harm and or death. 

 

If we believe you are abusing Lystabook in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, delay or remove hosted content, remove any special status associated with your account(s), remove and demote listings, reduce or eliminate any discounts, and take technical and or legal steps to prevent you from using at our Services.

We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services.  Additionally, we reserve the right to refuse or terminate all or part of our Services to anyone for any reason at our discretion. 

Policy Enforcement

When a buyer or seller issue arises, we may consider the user’s performance history and the specific circumstances in applying our policies.  We may choose to be more lenient with policy enforcement in an effort to satisfy both the buyers and sellers.

Fees

The fees we charge for using our Services may change from time to time in an effort to compensate for market or unforeseen changes encountered by Lystabook.  We may change our seller fees from time to time by posting the changes on the Lystabook site 15 days in advance, but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.  Promotional (No Sellers Fee) may be instituded at anytime, and may be cancelled at anytime.  All items listed prior to (No Seller Fee) cancellation, will still be honored as a (No Seller Fee) item.  (No Sellers Fee) in effect May 1,2017 & ending date to be determined.  See fee schedule below:

Our Flat Sellers Fee Layout

          Item Sold             Selling Fee

  • Up to $49.99        -   $1.99
  • Up to $99.99        -   $6.99
  • Up to $199.99      -   $12.99
  • Up to $299.99      -   $17.99
  • $300.00 to Max    -   $24.99

It is mandatory that all sellers have an current, working payment method on file when selling on Lystabook and pay all fees and applicable taxes associated with our Services by the payment due date.  If your payment method fails or your account is past due, we may collect fees owed by charging alternative payment methods on file with us, retaining collection agencies and legal counsel, and, for accounts over 180 days past due.  In addition, you will be subject to late fees.  Lystabook, or the collection agencies we retain, may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report.  If you wish to dispute the information Lystabook reported to a credit bureau (i.e, Experian, Equifax or TransUnion) please contact us by written notice at Lystabook P.O Box 452701 Westchester, CA 90045.  If you wish to dispute the information a collection agency reported to a credit bureau regarding your Lystabook account, you must contact the collection agency directly. 

Listing Conditions

When listing an item, you agree to comply with Lystabook’s rules for Listing & Selling Practices policy and that:  You are responsible for the accuracy and content of the listing and item offered;

Your listing may not be immediately searchable by keyword or category for several hours (or up to 24 hours in some circumstances).  Lystabook can’t guarantee exact listing durations;

Content that violates any of Lystabook’s policies may be deleted at Lystabook’s discretion;

Lystabook strives to create a marketplace where buyers find what they are looking for and sellers can list their items on a nationwide platform that offers them national attention.  The appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:

  • buyers location, search query, browsing site, and history;
  • item’s location, listing format, price and shipping cost, terms of service, end time, history, and relevance to the user query;
  • seller history, including listing practices, Detailed Seller Ratings, Lystabook policy compliance, Feedback, defect rate, and number of listings matching the buyer’s query.

Accordingly, to drive positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer.  Some advance listing upgrades will only be visible on certain Services.  Lystabook’s Duplicate Listing Policy may also affect whether your listing appears in search results.

Metatags and URL links that are included in a listing may be removed or altered so as to not affect third-party search engine results.  We may provide you optional recommendations to consider when creating your listing.  Such recommendations may be based on the aggregated sales and performance history of similar sold and current listings; results will vary for individual listings.  To drive the recommendations experience, you agree that we may display the sales and performance history of your individual listings to other sellers.  

  • Vehicle Listings - Lystabook assumes no reponsibility for improperly maintained motor vehicles or ANY warranties given, or not given by the Seller.  Confrim with the Seller if they offer ANY Warrenties.  We advise the Buyers to complete purchase transactions through our platform to help insure a smooth and honest purchase.  We encourage all Users to do their due diligence when making ANY purchase.  
  • Classified Listings - It is the responsibility of all Users to investigate and mitigate any liabilities pertaining to User listings.  Lystabook encourages and offers to complete background checks for Users at their request.  Lystabook will email a completed background check to the User who requested it.  Lystabook will NOT initiate a background check on another User at the request of another User.  Lystabook will ONLY initiate a background check on the User's own profile at the User's request in an effort to help the User appear more appealing to potential buyers.  Lystabook advises all students seeking a roommate to do a background check on individuals you don't know and are considering them to live with you.  

Premature Listing Cancellations

In an effort to discourage Sellers from prematurely cancelling a post and closing a listed transaction offline with a Buyer; Lystabook may require that any items that have been posted incur a cancellation of fee $2.99.  

 

Purchase Conditions

When buying an item, you agree to the rules for the buyer and that:

  • You are responsible for reading the full item listing before making a bid or commitment to buy.
  • You enter into a legally binding contract to purchase an item when you commit to buy an item or if you have the winning bid (or your bid is otherwise accepted).
  • It is your responsibility to keep your shipping address up to date in an effort to insure proper delivery of item.

 

Referral Program Requirements

In order for a Referring Party to qualify for the $50.00 referral payout, the following requirements must be met: 1. All 10 referrals must be students and registered users.  Referrals must list at least (1) school textbook with a selling price of $75.00, or more within 25 days from registration.  2.  All initial books listed by referrals must be school textbook related.  3.  Any cancellations by the referred student on their initial $75.00 textbook listed must be substituted with a new textbook listing with a selling price of $75.00, or more within 25 days of the registration process for referral payouts to be honored.  4.  Any illegal copies or textbooks not granted permission to be sold here in the United States will not be honored under the Referral Program.  5.  The referred student must insert the Username of the Referring Party in the Referral Code box at registration in order for the referring party to be properly credited.  6.  Referrals that register, but list their initial school textbook outside the 25 day required period, will cause the referring party to be excluded from the $50.00 referral payout, thus requiring a new referral in order to meet the requirements.  7.  Any users discovered utilizing multiple email accounts in an attempt to manipulate referral payouts, will forfeit ANY payouts, and will be banned from using our services.  8.  All (10) referred students must have completed the sales transaction on the initial $75.00 or more listed textbook, prior to the $50.00 payout to the Referring Party.  9.  All referral program payouts will be paid within 120 days of verifying that requirements of all (10) referred individuals have be met.  10.  Any and all Seller fees of the (10) referred students must be fully collected prior to payouts to the Referring Party.  11.  It is the responsibility of the Referring Party to accurately maintain an updated profile in order to receive the $50.00 referral payout.  12.  Lystabook will do our best to inform the Referring Party of an awarded payout using the information provided in the Referring Party’s profile.  Any payouts mailed out to the Referring Party, and returned by the U.S Postal Service due to inadequate, or wrong delivery address, will be forfeited after 365 from the return date.  13.  Any User may qualify for additional referral payouts by referring another (10) students and they also would be required to meet the requirements prior to any referral payouts.  14.  All referral payouts will be paid by checks. 15.  The Referring Party must be a currently registered user with one book listed or sold.  16.  This Referral Program is good worldwide.   

September Cash $100.00

September Cash is an annual program created as a way for Lystabook to help students.  To be considered as an awardee; you must be a registered user and have listed at least one textbook listed at $50.00 or more.  You can not have been awarded a September Ca$h payment in the last 48 month period.  Must be registered and have listed at least one book by September 30th of each year.  The following Referral Program Requirements also apply to September Ca$h programs: Items 4, 7, 9, 14, 15,16.  All program cash awards are live checks and you are free to use and spend where and how you choose!!!  Just our way of giving back.  

 

Tutors

As Lystabook provides a platform that brings students together with tutors advertising professional skills and services, we encourage all tutors to submit to an annual background check through Lystabook for the safety of the student and for a better standing with potential buyers.  Lystabook will email a completed background report to the registered tutor and maintain a copy in our records.  Lystabook will not provide the completed report to any individuals other than the tutor.  The buyer may request to see a copy of the background report from the tutor prior to purchasing service, and at the tutor’s discretion, may decline fulfilling that request.  Lystabook displays in a tutors limited open profile the background status whether (Not Clear & Incomplete or Clear & Completed).   Although Lystabook does not require any tutor to submit to a background check with Lystabook, a (Not Clear & Incomplete) status could adversely affect your credibility with potential buyers.  If a tutors wishes to submit to a background check, the tutor must email backgrounds@lystabook.com to initiate the process.

Content

When providing us with content or causing content to be posted using our Services, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, publicity, trademark, and database rights and other intellectual property rights you have in the content, in any media known now or developed in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights and promise not to assert such rights or any other intellectual property or publicity rights against us, our sublicensees, or our assignees.

You represent and warrant that none of the following infringe any rights mentioned in the preceding paragraph: your provision of content to us, your causing content to be posted using the Services, and use of any such content (including of works derived from it) by us, our users, or others in contract with us that is done in connection with the Services and in compliance with this User Agreement.

We may offer catalogs including stock images, descriptions and product specifications that are provided by third-parties (including users). You may use catalog content solely in connection with your Lystabook listings. The permission to use catalog content is subject to modification or revocation at any time at Lystabook's sole discretion.

While we try to offer reliable data, we cannot promise that the catalogs will always be available, accurate, and up-to-date, and you agree that you will not hold our catalog providers or us responsible for inaccuracies. The catalog may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the catalogs or create any derivative works based on catalog content (other than by including them in your listings).

 

Notice for Claims of Intellectual Property Violations and Copyright Infringement Pursuant to Section 512(c) of Title 17 of the United States Code

We respond to notices of alleged copyright infringement under the United States Digital Millennium Copyright Act.  Lystabook's legal team works to ensure that listed items and content on our site or in our apps do not infringe upon the copyright, trademark, or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify us and we will investigate.

 

Authorization to Contact You; Recording Calls

Lystabook may contact you using autodialed or prerecorded calls and text messages, at any telephone number that you have provided us, to: (i) notify you regarding your account; (ii) troubleshoot problems with your account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; or (vi) as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you. 

Lystabook may share your telephone number with its authorized service providers as stated in our User Privacy Notice. These service providers may contact you using autodialed or prerecorded calls and text messages, only as authorized by Lystabook to carry out the purposes we have identified above.

Lystabook may, without further notice or warning and in its discretion, monitor or record telephone conversations you or anyone acting on your behalf has with Lystabook or its agents for quality control and training purposes or for its own protection.

Privacy of Others; Marketing

If Lystabook provides you with information about another user, you agree you will use the information only for the purposes it is provided to you. You may not disclose, sell, rent, or distribute a user's information to a third party for purposes unrelated to the Services. Additionally, you may not use information for marketing purposes, via electronic or other means, unless you obtain the consent of the specific user to do so.

Additional Terms

Returns and Cancellations

You agree to comply with our returns policy.

When an item is returned, to refund the buyer, you (as seller) authorize Lystabook to request a refund from the bank or from your PayPal account, place the amount on your invoice, and/or charge your payment method on file. The cost of return shipping for an item that is not as described is the seller's responsibility.  
You (as seller) authorize Lystabook to place the return shipping label cost on your invoice, subject to your automatic payment method on file.  The seller is responsible for shipping costs associated with the refund and or return.

When a transaction is cancelled, to refund the buyer, you (as seller) authorize Lystabook to request that the bank or PayPal remove the refund amount from your account.

 

Lystabook’s Money Back Guarantee

We anticipate for all Lystabook sales go smoothly, but if there's a problem with a purchase, the Lystabook’s Money Back Guarantee helps buyers and sellers communicate and resolve issues. You agree to comply with the policy and permit us to make a final decision on any Lystabook Money Back Guarantee case.


If you (as seller), choose to reimburse a buyer, or are required to reimburse a buyer or Lystabook under the Lystabook Money Back Guarantee, you authorize Lystabook to request that banking entity or PayPal to remove the reimbursement amount from your account, place the amount on your invoice, and/or charge your payment method on file. If we cannot get reimbursement from you, we may collect the outstanding sums using other collection mechanisms, including retaining collection agencies.


We may suspend the Lystabook Money back Guarantee in whole or in part without notice if we suspect abuse or interference with the proper working of the policy.

Disclaimer of Warranties; Limitation of Liability

We try to keep our Services safe, secure, and functioning properly, but we cannot guarantee the continuous operation of or access to our Services. Bid update and other notification functionality in Lystabook's applications may not occur in real time. Such functionality is subject to delays beyond Lystabook's control.

You agree that you are making use of our Services at your own risk, and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In addition, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:

  • your use of or your inability to use our Services;
  • pricing, shipping, format, or other guidance provided by Lystabook;
  • delays or disruptions in our Services;
  • viruses or other malicious software obtained by accessing or linking to our Services;
  • glitches, bugs, errors, or inaccuracies of any kind in our Services; 
  • damage to your hardware device from the use of any Lystabook Service;
  • the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items;
  • a suspension or other action taken with respect to your account or breach of the Abusing Lystabook Section above;
  • the duration or manner in which your listings appear in search results as set out in the Listing Conditions Section above; or 
  • your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.

Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) any amounts due under the Lystabook Money Back Guarantee up to the price the item sold for on Lystabook (including any applicable sales tax) and its original shipping costs, (b) the amount of fees in dispute not to exceed the total fees, which you paid to us in the 12 months prior to the action giving rise to the liability, or (c) $100.

 

Release

If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

Indemnity

You will indemnify and hold us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement, your improper use of Lystabook's Services or your breach of any law or the rights of a third party.

Legal Disputes

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND LYSTABOOK HAVE AGAINST EACH OTHER ARE RESOLVED.

You and Lystabook agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Lystabook User Agreement, your use of or access to the Services, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.

A. Applicable Law

You agree that, except to the extent inconsistent with or preempted by federal law, the laws of the State of California, without regard to principles of conflict of laws, will govern the User Agreement and any claim or dispute that has arisen or may arise between you and Lystabook, except as otherwise stated in the User Agreement.

B. Agreement to Arbitrate

You and Lystabook each agree that any and all disputes or claims that have arisen or may arise between you and Lystabook relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to Lystabook's Services, or any products or services sold, offered, or purchased through Lystabook's Services shall be resolved exclusively through final and binding arbitration, rather than in court. Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

 

  1. Prohibition of Class and Representative Actions and Non-Individualized Relief

YOU AND LYSTABOOK AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. UNLESS BOTH YOU AND LYSTABOOK AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court, subject to your and Lystabook's right to appeal the court's decision. All other claims will be arbitrated.

 

  1. Arbitration Procedures

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply the terms of the User Agreement as a court would. All issues are for the arbitrator to decide, except that issues relating to arbitrability, the scope or enforceability of this Agreement to Arbitrate, or the interpretation of Section 1 of this Agreement to Arbitrate ("Prohibition of Class and Representative Actions and Non-Individualized Relief"), shall be for a court of competent jurisdiction to decide.


The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Consumer Arbitration Rules (as applicable), as modified by this Agreement to Arbitrate. The AAA's rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. The use of the word "arbitrator" in this provision shall not be construed to prohibit more than one arbitrator from presiding over an arbitration: rather, the AAA's rules will govern the number of arbitrators that may preside over an arbitration conducted under this Agreement to Arbitrate.

A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute ("Notice"). You may download a form Notice. The Notice to Lystabook should be sent to Lystabook LLC 108 West 13th Street, Wilmington, Delaware 19801.  Lystabook will send any Notice to you to the physical address we have on file associated with your Lystabook account; it is your responsibility to keep your physical address up to date. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought.


If you and Lystabook are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or Lystabook may initiate arbitration proceedings. A form for initiating arbitration proceedings is available on the AAA's site at www.adr.org. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send a copy to Lystabook at the following address: Lystabook LLC 108 West 13th Street, Wilmington, Delaware 19801. In the event Lystabook initiates an arbitration against you, it will send a copy of the completed form to the physical address we have on file associated with your Lystabook account. Any settlement offer made by you or Lystabook shall not be disclosed to the arbitrator.


The arbitration hearing shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or Lystabook may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and Lystabook subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. In cases where an in-person hearing is held, you and/or Lystabook may attend by telephone, unless the arbitrator requires otherwise.


The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same Lystabook user to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

 

  1. Costs of Arbitration

Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules, unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, Lystabook will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by Lystabook should be submitted by mail to the AAA along with your Demand for Arbitration and Lystabook will make arrangements to pay all necessary fees directly to the AAA. If (a) you willfully fail to comply with the Notice of Dispute requirement discussed above, or (b) in the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse Lystabook for all fees associated with the arbitration paid by Lystabook on your behalf that you otherwise would be obligated to pay under the AAA's rules.

 

  1. Severability

With the exception of any of the provisions in Section 1 of this Agreement to Arbitrate ("Prohibition of Class and Representative Actions and Non-Individualized Relief"), if an arbitrator or court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply.

 

  1. Opt-Out Procedure

IF YOU ARE A NEW LYSTABOOK USER, YOU CAN CHOOSE TO REJECT THIS AGREEMENT TO ARBITRATE ("OPT-OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS AFTER THE DATE YOU ACCEPT THE USER AGREEMENT FOR THE FIRST TIME. YOU MUST MAIL THE OPT-OUT NOTICE TO LYSTABOOK LLC, ATTN: LITIGATION DEPARTMENT, RE: OPT-OUT NOTICE, Lystabook LLC 108 West 13th Street, Wilmington, Delaware 19801.


You must complete and mail to opt out of the Agreement to Arbitrate. You must complete the Opt-Out Notice form by providing the information called for in the form, including your name, address (including street address, city, state and zip code), and the user ID(s) and email address(es) associated with the Lystabook account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of the Agreement and its Legal Disputes Section will continue to apply to you. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

 

  1. Future Amendments to the Agreement to Arbitrate

Notwithstanding any provision in the User Agreement to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or site link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against Lystabook prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have arisen or may arise between you and Lystabook. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on www.lystabook.com at least 30 days before the effective date of the amendments and by providing notice through the Lystabook Message Center and/or by email. If you do not agree to these amended terms, you may close your account within the 30 day period and you will not be bound by the amended terms.

C. Judicial Forum for Legal Disputes

Unless you and we agree otherwise, in the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, either as a result of your decision to opt out of the Agreement to Arbitrate or as a result of a decision by the arbitrator or a court order, you agree that any claim or dispute that has arisen or may arise between you and Lystabook must be resolved exclusively by a state or federal court located in Los Angeles, CA. You and Lystabook agree to submit to the personal jurisdiction of the courts located within Los Angeles, CA for the purpose of litigating all such claims or disputes.

General

Lystabook LLC 108 West 13th Street, Wilmington, Delaware 19801.

Except as otherwise provided in this Agreement, if any provision of this User Agreement is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.  In our sole discretion, we may assign this User Agreement, by providing notice of such assignment in accordance with the Notices Section.

Headings are for reference purposes only and do not limit the scope or extent of such Section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.

We may amend this User Agreement at any time by posting the amended terms on www.lystabook.com. Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement. We will provide you 30 days' notice by posting the amended terms. Additionally, we will notify you through the Lystabook Message Center and/or by email. Your continued access or use of our Services constitutes your acceptance of the amended terms. We may also ask you to acknowledge your acceptance of the User Agreement through an electronic click-through. This User Agreement may not otherwise be amended except through mutual agreement by you and an Lystabook representative who intends to amend this User Agreement and is duly authorized to agree to such an amendment.

The policies posted on our sites may be changed from time to time. Changes take effect when we post them on the Lystabook site.

If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of such business and bind the business to this User Agreement. Such account is owned and controlled by the business entity. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this User Agreement.

The User Agreement, the User Privacy Notice, and all polices set forth the entire understanding and agreement between you and Lystabook and supersede all prior understandings and agreements of the parties.

The following Sections survive any termination of this User Agreement: Fees, Content, Disclaimer of Warranties; Limitation of Liability; Indemnity, and Legal Disputes.

If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

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